underpromise and overdeliver



underpromise and overdeliver

Workers should aim to exceed a customer's expectations, in order to achieve customer satisfaction. I want all of our customer service representatives to underpromise and overdeliver, so that all experiences with our company are positive ones. The boss urges us to underpromise and overdeliver, but I think our clients are perfectly happy when we do just what we promised.
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Common Names:

NameGenderPronouncedUsage
Emigdio-Spanish
JÁKup-Faroese
Huda-Arabic
KateKAYT (English)English, Croatian
Agathon-Ancient Greek
Aleixə-LESHCatalan